3ASH GLOBAL

We’re Here to Help

Have a question or need support with your order?

Use the form below or send us a direct message – we usually respond within 24 hours.

Whether you’re looking for clarification about how our service works, want to inquire about the status of your pickup or payment, or just need help using the form — our customer support team is here for you.

We pride ourselves on fast, friendly, and helpful communication. Our goal is to ensure that your experience selling your device is smooth from start to finish.

Address

Dubai, United Arab Emirates

Call Us

00971552958063

Email Us

info@3ash.net

How does the selling process actually work?

It’s very straightforward. Select your device on our website, fill in the form with your info, and schedule a pickup. Once we receive the device, our team inspects it and processes your payment quickly.

Can I receive a discount after selling my device?

Absolutely! After completing your transaction, our agents will provide you with a discount code worth up to AED 100. You can use these codes on our website.

Is it necessary to erase my data before pickup?

Yes, we strongly recommend wiping your device beforehand. If not, we’ll handle it for you using secure software — just make sure to provide iCloud or password details if needed.